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Terms & Conditions

All items/sales through www.Furniture2urDoor.com are sold as all sales are FINAL.
**Prices are subject to change without notice**
We reserve the right to refuse service to anyone

Terms & Conditions:
At Furniture2urDoor we strive to sell quality home products from established manufacturers directly to you, the consumer. All our Products carry the respective manufacturer’s guarantee for material quality and workmanship. If, after proper assembly and care you find a defect with a product, please email our customer service department for repair or replacement.
Please make sure to keep your receipt in case of need of warranty honoring. Furniture2urDoor.com will not assume the transportation charges for any Products purchased through Furniture2urDoor.com. This Web site, Furniture2urDoor.com, and all information, photographs, text, content, brochures, catalog, and services available through it (collectively, the "Site") are provided by Furniture2urDoor.com under this Terms and Conditions agreement and any amendments to the Terms that Furniture2urDoor.com may publish from time to time (the "Terms"). By accessing, browsing, purchasing, inquiring, communicating, chatting on or through this site, you agree to be bound by these terms and conditions. If you do not agree to abide by the Terms in their entirety, please do not use the Site or download content from the Site for any purpose whatsoever. A purchase order is not considered placed until the Purchase Order Confirmation is received by Furniture2urDoor.com, and a Furniture2urDoor.com Purchase Order # confirmation number provided.
The Terms shall be governed by the laws of the State of California in the United States of America, without giving effect to its conflict of laws provisions. Any claim or controversy arising in any way out of or relating to the Terms shall be filed in a court of competent jurisdiction sitting in Los Angeles County, California. Both parties consent to settle any litigation in any way arising out of or relating to these Terms by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Such arbitration shall be conducted in Los Angeles, California, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. If you access this Site from a location outside of the United States, you are responsible for compliance with all local laws.

Order Confirmation:
After your order is completed, you will receive an "Order Confirmation" email to the email address you entered during checkout. This email is your receipt - so don't delete it! We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes. If you do not receive an "Order Confirmation" email from us after placing your order, please call us at 310-686-8599 to verify that your order has been received. 

Cancellations:
Once Furniture2urDoor.com places an order with the Manufacturer, We become financially obligated with them, so a fee of 35% of the purchase price will be assessed ( re-stocking fee ) in the case of Seller approved returns only.  ( plus delivery charge - both ways - if any ). We have the right to refuse any returns at anytime.  Every Item on Furniture2urDoor.com is sold as All Sales are final, no refunds, no exchange, no returns. We only replace damaged and defected pieces to your furniture only. Any credit card dispute will hold a 35% cancellation fee that you agree to by using this site. 
  
Payment:
Credit Cards
We accept all Major Credits on delivery date. You can place your order securely online or call us to place your order. We accept Visa, MasterCard, Discover and American Express.

Cash On Delivery (C.O.D.)
C.O.D. (Cash On Delivery) orders payment is due upfront when driver is at door. We only accept cash NO CHECKS OR MONEY ORDERS.

Delivery Policy:
We cannot deliver to APO, FPO, PO Boxes or personal mailboxes. Furniture2urDoor only delivers to MOST cities in LA County, Orange County and Inland Empire. If you have any questions regarding if your city is covered under our Free Delivery please feel free to call us at 310-686-8599 or email us at Sales@Furniture2urdoor.com.
For cities that Furniture2urDoor does not cover we do charge a delivery fee of $95 unless otherwise stated. Please use a valid street address for delivery to your order. It is entirely your responsibility that the furniture dimensions allow for easy delivery through doorways, passageways, stairways or any other way as you deem fit, and will fit into the living space of your choice. You agree to be available to receive the product from the carrier at the time of delivery, and represent that the delivery address provided by you is accessible to commercial trucking and delivery companies. Furniture2urDoor.com assumes no responsibility or liability to damage of the product, personal injury to someone or any other issue that can arise due to getting the product from the curbside/Truck to the inside space. We strongly urge you to not help the delivery drivers unload the packages please allow them to do there job and give them space. Furniture2urDoor.com and/or its designated partners will file all claims for replacement of defective or damaged merchandise should the product arrive with a problem. We only require you to follow a few procedures (stated in the next several paragraphs) that are required in the claims process. You agree to refuse ONLY with our authorization of the item that is damaged and make notations on the freight bill. In case the damage is noticed after unpacking the goods, you agree to notify Furniture2urDoor.com immediately. We will need some digital photographs clearly indicating the damage. In such an event, the claim will have to be initiated by the consignee – in this case You, the Customer, as a concealed damage. In cases where multiple items are part of an order, the charge-back allowed on your credit card will be limited to the value of the damaged item or items after the above mentioned evidence is submitted and approved. Items received in good condition or without any evidence of damage as stipulated above will be charged as listed above in the payment section. Furniture2urDoor.com CANNOT AND WILL NOT ACCEPT ANY ITEMS RETURN WITHOUT PRIOR APPROVAL OR AUTHORIZATION; SO, PLEASE DO NOT RETURN ANY OF THE ITEMS WITHOUT PRIOR APPROVAL OR AUTHORIZATION FROM Furniture2urDoor.com. Furniture2urDoor.com WILL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, SHOULD DAMAGES BE NOTICED LATER. Furniture2urDoor.com  IS NOT LIABLE FOR DAMAGES OTHER THAN THOSE MENTIONED ON THE TRUCKER`S DELIVERY RECEIPT. PLEASE ENSURE YOU INSPECT THE CONTENT OF ALL THE PACKAGES BEFORE SIGNING ON THE TRUCKER'S RECEIPT. THE TRUCKER WILL NOT UNCRATE OR OPEN THE PACKAGE. YOU THE CUSTOMER WILL HAVE TO OPEN THE BOXES AND INSPECT THE CONTENTS. YOU THE BUYER ARE RESPONSIBLE TO ASSIST AND BRING DOWN THE PALLETS/BOXES FROM THE TRUCK WITH THE SUPERVISION OF THE TRUCK DRIVER. WE ARE NOT LIABLE IF YOU GET HURT PLEASE ALLOW THE DELIVERY DRIVER DO THERE JOB.

Delivery Hours:
Delivery starts from 10AM-8PM.
We ask for our customers to be available all day because the driver can arrive to the residence anytime between 10AM-8PM. The driver will give you a call/text 30-45 minutes before arriving. Furniture2urDoor.com does not accept SET TIMES for delivery, meaning if you need the furniture by a specific time. If a set time is absolutely required we will charge an extra $45 to your order.

Ordering:
You can place the order online at FURNITURE2URDOOR.COM or reach our sales representatives at: 310-686-8599 to place the order over the phone.
  
Free in-home delivery only applies to Southern California residents:
Drivers will take the packages to your front door or garage door, whichever is closer to the delivery truck. Please make necessary arrangements for assistance in handling your furniture. Our drivers are not allowed to take any packages upstairs, inside your property or take out old furniture and trash from your location or area. You're responsible for setting up the furniture and disposing of the packing materials. 

Free Assembly:
Free Assembly is available for the following items. Confirmation of FREE Assembly will be emailed to you upon order confirmation.

The following items qualify for “Free Assembly”

Night stands, chest, dresser, sectional, sofa, love seat, recliners, accent chair.

If you want “Free Assembly” please ensure to have the area clear of any furniture and debris. Our Happy Staff Members will not move or take with them any existing furniture. Our Staff is not responsible for any trash to haul upon assembly.

All Assembly request must make an appointment. All appointment will be confirmed with you. As courtesy, in the event you need to reschedule please inform us 48 hours in advance.
If you are unsure if your item qualifies for “Free Assembly” or would like for it to be considered, please give us a call at 310-686-8599.

Purchases Via Selling Apps:
Terms & Conditions are not the same as our website. Prices on our website are higher than on apps. If you are unsure, please contact us to identify where your order was made.
Customers coming from any App site, not limited to facebook groups, facebook marketplace, letgo, offerup etc…..

1.       All Sales are FINAL
2.       At time of delivery you must inspect your item(s) are Free from any damage, defects or missing parts.
3.       Delivery is made to front door only
4.       Driver(s) is not responsible to remove any trash
5.       Free Assembly is only valid if you purchase through Furniture2urDoor's WEBSITE
6.       No Receipts are given to customers purchasing through apps. They are only given if you make a purchase through Furniture2urDoor's WEBSITE
7.       If you make a purchase through any selling apps there is no warranty given for your item(s) 

Acceptance of Terms & Conditions:
When placing an order with FURNITURE2URDOOR.COM you agree and accept our terms and conditions. It is your responsibility to ensure you understand all Terms and Conditions/ Cancellation / Return Policy/ payments/ and deliver policy when final payment is made and processed through FURNITURE2URDOOR.COM

Sales Tax:
FURNITURE2URDOOR.COM will collect the appropriate Sales Tax in the State of California.

Finishes:
Color, texture, and graining variations can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For leather products all colors other than Black & White are bound to have variations in every production line. Color representations on computer terminals and screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product.

This Warranty Does Not Cover:
* Variations in the color or graining of wood, wood products, fabric or other materials, including dye lots; natural markings inherent in the finish of any material.
* Damage including scratches, chips, rips, tears and glass or mirror breakage due to normal household use, misuse, abuse or accidents; damage or discoloration caused by sunlight; wear, shading or shrinking of any fabric due to improper cleaning; damage due to moving the furniture from the original delivery location or address.
* Commercial usage. Using the furniture for anything but normal household use will void warranty.
*Leather peeling or unstitching

This warranty applies to the original purchaser only. Furniture2urDoor.com liability under this warranty is limited to repair or replacement of the defective product at its discretion. This warranty applies under conditions of normal household usage and does not apply to defects resulting from misuse, accidents, negligence or commercial use. In no event shall Furniture2urDoor.com be liable for consequential or incidental damages or breach of this or any other warranty, expressed or implied whatsoever even if the loss or damage is caused by the company's negligence or fault. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Indemnification:
You agree to indemnify and hold harmless Furniture2urDoor.com, its parents, subsidiaries, affiliates, officers, directors, agents, employees, or other partners, and suppliers, from any claim, demand, action or damage, including reasonable attorney's fees, made or incurred by any third party arising out of or related to your use of the Site, any Content you transmit via the Site, or your violation of the Terms. How Furniture2urDoor.com protects the information you provide The information Furniture2urDoor.com gathers is never shared with anyone, except in connection with your order and as specified below. Credit card or check information is only shared with financial institutions that process your payment. Shipping information is shared with shippers that fulfill your order. Technically, this shared information does pass out of our direct control, but Furniture2urDoor.com makes clear to financial companies and manufacturers / shippers we work with that we expect your information to be handled appropriately. We do not sell, rent, share, trade or give away any of the information you provide to us except to the financial institutions processing your payment or your financing application and the shippers that produce and/or deliver your order. No third party will solicit you as a result of information within our control. It is true that the information you provide is subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Other than these fairly extreme cases, your personal information will be shared with no one.

Representations and Warranties:

You represent and warrant that:

* You are over the age of 18 and can form a legally binding contract under applicable law. * You have provided and will continue to provide only true, accurate, current and complete information about yourself when filling out the Furniture2urDoor.com checkout form (the "Form"). The billing address you provide to Furniture2urDoor.com on file for you. - You are not using Furniture2urDoor.com service for any improper purpose, and you will act in good faith in your relationship with Furniture2urDoor.com. - You have sufficient authority, if you are purchasing on behalf of a company, to bind that company to the Terms.


Most products displayed on our website or in our catalog are available at FURNITURE2URDOOR.COM. In some cases, merchandise displayed for sale on our website or in our catalog may not be available at FURNITURE2URDOOR.COM due to high demand. Please contact FURNITURE2URDOOR.COM first to confirm the availability of each item. FURNITURE2URDOOR.COM does not guarantee the accuracy of any content displayed on this website, this includes item number, color, product details, etc. Before purchase, customer must verify purchase content with FURNITURE2URDOOR.COM customer service to ensure the accuracy of the product. Due to improvement for some items, items that are shown on this website might be slightly different than the ones that you actually receive. Product color might also be different due to your monitor display. Any difference would be minor.